We are looking for a Team Lead to join our Affiliate Pharmacovigilance QC team in Budapest.
•Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front
•Tracking of cases sent to Cognizant on a daily basis for the project
•Ensure all cases are tracked for completion from a regulatory compliance and Quality perspective
•Identify and highlight any potential risks from engagement perspective to stakeholders.
•Continuously communicate with the Team, Client and Management to ensure project deliverables are on track.
•Setting benchmarks and goals for the team.
•General Operations management, Workload management, process improvements, maintaining client communication- client interactions, training and mentoring of the staff.
•Ensure appropriate distribution of work among direct reports.
•Ensure completion of training plan for all direct reports.
•Mentoring and coaching of the team on regular basis or as required.
•Ensure team’s performance in terms of compliance with SLAs (TAT compliance, quality and productivity).
•Perform annual performance appraisals of direct reports and provide regular feedback, if applicable to the Operations and Team Manager (during Appraisal/whenever asked for)
•Directs the organization of work within the team including duty rosters and vacations, etc.
•Reporting to the Team manager on performance, status and any escalations.
•Responsible for team motivation and staff retention
•Communication of Resource issues/ Registrations/ Absconder to Operations manager.
•Managing assessment and development of team members.
•Responsible for handling queries from team and approvals (as appropriate).
•At least 2 years of PV Case Processing experience ARISg/ARGUS/Oracle
•At least 1 year experience as a Team Lead in Pharmacovigilance
•Overall at least 5 years experience
•Excellent spoken and written English combined with any of the 4 languages: French, Italian, Spanish or German
•Graduate in Pharmacy or Life-Science
To apply please send your CV to Noemi.Fenyvesi@cognizant.com or apply on the career site.
Job Location : Budapest, Budapest, Hungary
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Sep 27 2018
Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.